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Month: June 2020

Craft is Culture

I’ve now been at Shopify for two months. One month in, the leadership team announced that we’re moving to “Digital by Default”: permanently. The era of office centricity is over; it’s time to figure out what comes next. I’ve had mixed feelings about this announcement. On the one hand, I was disappointed. I like having somewhere to go for the day, and having done so much travelling over the last several years for work, I was even excited to have a “regular commute”. I was especially looking forward to building… Read more Craft is Culture

The Most Famous Loop

Kevin Kwok had a great essay the other day on Figma, and how its runaway success is based on hundreds of successful loops baked into its product and business model: Why Figma Wins | Kevin Kwok It got me thinking about loops. Loops are important and they are everywhere. Businesses are fundamentally made out of them. It’s obvious to say that a business is a collection of repeatable processes; but it’s worth going the next step to specify: if a process is truly reputable, then it must be a loop,… Read more The Most Famous Loop